Order Cancellation

  • Before Dispatch: You may cancel your order within 24 hours of placing it or before it has been shipped, whichever is earlier. To request a cancellation, email us at [email protected] with your order number.
  • After Dispatch: Orders cannot be cancelled once dispatched. You may request a return after delivery if eligible (see below).
  • Prepaid Orders: If cancelled within the allowed window, the refund will be processed within 5–7 business days to the original payment method.
  • Cancellation by Digiwiz Furniture: We reserve the right to cancel an order under the following circumstances:
    • The product is out of stock.
    • Payment is not received or fails verification.
    • Any discrepancies or fraudulent activity are detected in the order.

Need Help?

For cancellations, returns, or any questions: Email [email protected]